RICE REMEDY FAQ

Rice Remedy is ritual-first skinwear — designed to be worn, not simply applied. Each formula is crafted using RICESILK™, our patented fermented rice biotechnology, blending ancient wisdom with modern calm.

More than skincare, it’s a sensory return — for skin that’s overstimulated, and for women ready to soften into pause. Every ritual begins with silk, and ends in stillness.

Our skinwear is crafted for skin that feels dry, dull, or overstimulated — the kind that’s been carrying too much for too long.

Every formula is rooted in RICESKIN™, our patented fermented rice biocellulose — paired with peptides and slow, plant-based hydration. We leave out essential oils, alcohols, and harsh ingredients, so your skin can exhale — and simply receive.  Sensitive skin users are welcome — but always patch test before your ritual begins.

We offer a 14-day Ritual Softness Promise. If your skin doesn’t feel softened, soothed, or seen — we’ll make it right.  Simply email hello@riceremedy.com with your order number, a short note, and (if possible) a photo of your experience. We may issue a refund, store credit, or a more suitable ritual recommendation.  Because we trust our community, we ask for honesty in return. 

If you create spaces of softness — we’re listening.

We love partnering with conscious retailers, slow spas, and sensory-led studios that hold space for care. If that sounds like you, we’d be honoured to send you a Ritual Partnership Pack or curated spa sample kit.

Every partnership comes with our Softness Guarantee — no hard sells, no minimums, just honest support and storytelling that feels good on the skin.

Reach us anytime at hello@riceremedy.com. Let’s build something gentle, together.

Yes — we ship softness worldwide.
Shipping is free on orders over $250 AUD.

Whether you need a ritual recommendation, support with your order, or simply a little softness in your inbox — we’re here.

Write to us at hello@riceremedy.com and we’ll respond within 48 hours (or sooner, if your softness finds us first).

No bots. No scripts. Just humans who care about your softness.